Cookie Policy
We use cookies and similar tracking technologies to operate our website, analyze usage, and deliver relevant content. Use the controls below to customize your preferences. Your choices apply to onesupport.com and affiliated subdomains.
— Section 01 —
What Are Cookies
What Are Cookies
Cookies are small text files placed on your device when you visit a website. They allow us to recognize your browser, remember your preferences, and understand how you interact with our services.
We also use related technologies including pixels, local storage, and session data. These function similarly to cookies and are governed by the same preferences you set here.
Disabling certain cookies may affect the functionality of this website. Essential cookies cannot be disabled as they are required for the site to operate.
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Essential Cookies
Essential Cookies
These cookies are necessary for the website to function and cannot be switched off. They are typically set in response to actions you take such as logging in, filling out forms, or setting privacy preferences.
Cookie details
| Name | Provider | Purpose | Expiry |
|---|---|---|---|
| _os_session | onesupport.com | Maintains authenticated session state | Session |
| _os_csrf | onesupport.com | CSRF protection token | Session |
| wp-settings | onesupport.com | WordPress user interface settings | 1 year |
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Analytics Cookies
Analytics Cookies
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us understand which pages are most popular and how visitors move through the site.
All data collected by these cookies is aggregated and anonymized.
Cookie details
| Name | Provider | Purpose | Expiry |
|---|---|---|---|
| _ga | Google Analytics | Registers a unique ID to generate statistical data on site usage | 2 years |
| _ga_XXXXXXXX | Google Analytics | Maintains session state for GA4 | 2 years |
| _gid | Google Analytics | Registers a unique ID for a single-day session | 24 hours |
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Marketing Cookies
Marketing Cookies
These cookies are used to track visitors across websites. The intent is to display ads that are relevant and engaging for the individual user, and thereby more valuable for publishers and third-party advertisers.
Cookie details
| Name | Provider | Purpose | Expiry |
|---|---|---|---|
| _fbp | Meta (Facebook) | Used to deliver, measure, and improve the relevance of ads | 3 months |
| _gcl_au | Google Ads | Used by Google AdSense to experiment with advertisement efficiency | 3 months |
| li_fat_id | LinkedIn member indirect identifier for tracking ad conversions | 30 days |
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Functional Cookies
Functional Cookies
These cookies enable enhanced functionality and personalization, such as live chat, video players, and remembering your language or region preference. They may be set by us or by third-party providers whose services we have added to our pages.
Cookie details
| Name | Provider | Purpose | Expiry |
|---|---|---|---|
| _hs_opt_out | HubSpot | Tracks opt-out preferences for HubSpot analytics | 13 months |
| intercom-id | Intercom | Unique identifier for live chat sessions | 9 months |
| vuid | Vimeo | Tracks embedded video interactions | 2 years |
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Your Rights
Your Rights
Depending on your location, you may have the right to access, correct, delete, or restrict the processing of personal data collected through cookies. You may also have the right to data portability and to withdraw consent at any time.
Residents of the European Economic Area (EEA), United Kingdom, and California (CCPA) have specific additional rights. To exercise any of these rights, please contact our Privacy team.
You can also manage cookies directly in your browser. Most browsers allow you to refuse or delete cookies through their settings. Note that doing so may affect the functionality of this and other websites.
Withdrawing consent does not affect the lawfulness of processing that occurred before withdrawal. Changes take effect on your next visit to onesupport.com.
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Contact
Contact
Questions about our use of cookies or this Cookie Policy can be directed to our Privacy team:
San Marcos, Texas