Lugging your computer into a repair shop nowadays is like going to a video store to rent a movie.  In the same way Netflix and Amazon have completely revamped the way you ‘rent’ movies, remote technical support groups like OneSupport are bringing the computer shop to your home.

At its core, remote support is all about convenience.  Instead of making an appointment with a local repair shop, having to untangle all those wires and cables, and dragging your computer into a crowded store on the other side of town, you can now connect with a trained technician immediately and have them working on the issue within minutes.

Anything from fixing Windows Update errors to removing a full-fledged virus from your PC can all be done remotely.  In fact, once a remote technician begins working on your computer, you can step away and go about your day, and we’ll just leave you a note on the screen when it’s finished.  It’s that easy!

There are only two instances where going to a local shop may be the better choice for you: physical hardware problems, or if you don’t have a working internet connection at your location.  If your hard drive fails, your RAM goes bad, or your power supply is busted, we may be unable to gain a remote connection.  If there is a problem relating to software, the operating system, browser problems, a virus removal, or if you want a general PC tuneup done, remote support is the way to go.

When you take your computer into a shop, there’s no telling what the technician will do to your computer or how long it will take for the work to be completed.  With remote support, you can sit at your computer and watch the technician working on your PC in real time!  With OneSupport in particular, you can even open the chat window and ask questions about what’s going on.  We’re always available to answer any questions or concerns you may have at any time during your remote session.

If your computer is having problems, but you’re unsure if you should take it into a local shop or not, we would be more than happy to help you diagnose your computer issue with our FREE consultation services.  That way, you don’t have to waste your time for someone to tell you if you have a serious problem or not.  We’re available 24 x 7 to help you fix your computer with our digital life pro’s to get your computer fixed!


Here at OneSupport, we offer FREE consultations and diagnostics services, either on the phone at 1 (844) 818-3415 or via chat, right here on Onesupport.com!